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Ch 1. Analyzing Community Re-sources and Needs
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1. Focusing On Community Capacity

Introduction | 1.1 Identify individual and community assets | 1.2 Define and analyze the issue

1.2 Define and Analyze the Issue

Often the issues that bring people together are those that are initially viewed as 'problems'. Problems are a part of life for individuals, families and communities. Communities, like individuals, work to solve their own problems. The process of analyzing those problems helps in their solution.

Before jumping into any attempts to solve community problems, it’s important to spend some time thinking about the nature of mental health issues and problems, and to address several key questions: Why has a certain problem developed? What is the underlying cause of the problem? What kind of community action will help solve the problem?

 

What Does it Mean to Define and Analyze the Issue?

Analyzing community mental health concerns is a way of thinking through a particular mental health problem or issue before acting on a solution. It starts with looking for possible reasons why a problem exists, and then checking out whether those reasons are true. Then, and only then, is it time to start identifying possible solutions and implementing the best ones.

Stated simply, a problem can be defined as the difference between what is, and what might or should be. We often have a strong internal sense of when something is wrong and should be corrected - a feeling of distress or injustice. Knowing what to do to solve the problem is often less obvious.

If we spend some time defining and analyzing community problems -- gathering information and thinking about their root causes -- it helps us to clarify and understand those problems so that we can come up with more effective and appropriate solutions.

This is especially true in the case of mental health promotion. Because the factors that determine mental health are so complex, it’s particularly important to spend some time defining the community mental health issue, and analyzing its various aspects, before taking action. A careful consideration of the causes and parameters of the problem will help to lay the foundation for an effective solution.

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Why Should You Define and Analyze The Issue?

There are several key reasons why it’s a good idea to do some analysis before setting to work to promote mental health in your community.

To better identify what the problem or issue is:

Before looking for solutions, you’ll want to clarify just what is the problem. Unless you are clear, it’s hard to move forward.

In the Inclusion project, community members identified that people with mental illness are often excluded from meaningful participation in the life of the community.

To understand what is at the heart of the problem:

A problem is usually caused by something; what is that something? And often the problem we see is actually a symptom of something else. You need to get a complete picture.

Persistent stigma, and over-reliance on the formal service system are two factors at the heart of the exclusion of people with mental illness from community life.

To determine the barriers and resources associated with addressing the problem:

It’s good practice and planning to anticipate barriers and obstacles before they happen. By doing so, you can often get around them. Analyzing community mental health issues can help you to understand and find the community resources you will need to tackle the problem.

The barriers to inclusion included: fear, prejudice, and lack of understanding and education. The resources that the Inclusion project drew on included: people’s positive experiences with friends and family, and the enthusiasm and motivation of certain community members.

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To develop the best action steps for addressing the issue:

Having a plan of action based on a careful analysis of the issue is always better than moving forward without a clear idea of where you’re headed.

In each of the sample projects, people came together to analyze the situation - to ask themselves and each other why a certain problem was occurring, or why a particular mental health issue had become a concern. They did this before they attempted to propose a course of action or implement a solution to the situation in the community. Here are their stories:

The idea for the Helping Skills grew out of the CMHA Newfoundland and Labrador Division’s project called "A Needs Assessment for Community Self-Help". The project involved people in 27 communities that had been affected by the northern cod moratorium, telling about the impact the moratorium was having on their well-being and that of their families and communities.

What people said was that while many of them were coping adequately so far with the support of their family and friends, there was a lot of anxiety and some serious distress about the sudden, mass unemployment caused by the moratorium. Everyone was worried about the future and how their communities would survive, and everyone saw the need for more sources of help and support as the situation got worse. Where mental health services existed, they were stretched to the limit, and in many communities there were no such resources at all.

CMHA, however, recognized that the need being expressed was not so much for psychiatric services as for support and help with the natural process of adjusting to major loss and change. The Division responded by developing a proposal which reflected the issue and suggested ways in which it could be addressed at the local level. The proposal was submitted and accepted, and the Helping Skills project was born.

The idea for the Inclusion in Community project came from the input of people with mental illness from all across Canada who had participated in national consultations and evaluations of mental health programs. Time and again, consumer/survivors expressed the idea that although formal mental health services are important, they are not the only, nor the most important support that help people with mental illness to recover and lead fulfilling lives in the community.

By focusing exclusively on the provision of formal mental health services, the important role that non-formal supports (such as housing, recreation, family and friends) play in the lives of people who have experienced mental health problems has often been neglected. People expressed the need to participate in and have access to generic community supports and services. Taking an active part in the activities and facilities offered by the community gives people a sense of belonging -- a need that is shared by everyone, regardless of the presence or absence of a psychiatric label.

The Inclusion in Community project, like Helping Skills, was organized and administered through CMHA (although this time it was at the national, rather than the provincial, level) but grew out of the ideas expressed by consumer/survivors themselves. They "named" the problem - the need to provide more opportunities for people with mental illness to connect with the broader community - and suggested ways of supporting communities to work toward solutions.

The communities that implemented the project focused their energy on getting a wide range of people involved, and developing a strategy that was appropriate to their particular situation, while the National office of CMHA looked after many of the administrative duties, such as reporting to the funding agency and managing the budget.

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How Do You Define And Analyze the Issue?

In each mental health promotion initiative, the process of defining and analyzing the issue reflects the community context, and will therefore be unique to that particular setting.

There are, however, some general guidelines that might be helpful to a variety of groups who are interested in defining and analyzing mental health issues in their communities. In the tools section at the end of this chapter you’ll find a guide to get you started analyzing mental health issues in your own community.

2. Developing the Community >